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Frequently asked questions

Where does my water come from?

If you live in Southern California, then your water travels quite a long distance to get to your faucet. Southern California's primary water resources come from Northern California and the Colorado River. The fresh water that we all take for granted travels hundreds of miles, meandering through complex systems of reservoirs, estuaries and aqueducts. Along the way this water picks up lead, sulfate, mercury and a long list of substances that we would never consider putting into our bodies.

How clean is the water coming out of my faucet?

The Environmental Protection Agency(EPA) deems California's tap water is safe to drink. It monitors the level of roughly 90 different contaminants(including germs, bacteria, heavy metals and dozens of industrial chemicals) that are found in our water supply to make sure that these levels are safe for consumption. That being said, studies have shown that consumption of some of these contaminants can lead to health problems in the long term, especially for children and the elderly. You can check your tab water where you live.

What are the benefits of a drinking water filtration system?

Most modern drinking water filtration systems use reverse osmosis technology to filter out up to 99% of the mentioned contaminants. This process forces water through a typical 5 or 6 stage filtering system with each stage filtering out a specific group of unwanted substances and particles. What you get is pure clean water that tastes great and contributes to your long term health. Be wary of filtration systems that have 1 or 2 stage filters(those that attach to your existing faucet), they typically only filter out a few specific contaminants. A reverse osmosis drinking system can... * Turn your tap water into clean water for drinking and cooking * Save you time and money by not having to run out to buy costly water bottles * Help avoid injuries from lifting and carrying heavy water jugs * Promote a healthier lifestyle by having clean drinkable whenever you need it

What are the benefits of a full filtration system for your home or business?

Ever notice the white build up of calcium on your faucets? It's not only hard to clean, but can gradually clog your internal plumbing and reduce the effectiveness of appliances leading to costly repairs down the road. A full filtration system using a water softener to eliminate these hard minerals, or a water conditioner to change the chemical structure of these minerals can greatly improve everything your water comes into contact with. If you do the math, a small investment in a full filtration system today can save you thousands of dollars down the road. Water treated with a full filtration system can... * Allow washers and dishwashers to work more efficiently * Reduce the amount of soap and detergents * Contribute to healthier skin and hair * Increase the life of internal plumbing and appliances * Reduce amount of time cleaning your kitchen and bath

How, Hard Water Destroys your Hot Water Heater.

* Don't use guesswork
* Avoid a flood in your basement
* Call in a pro
* Get a free water test to determine the hardness of your water
* A water softening system will help to avoid replacing your next hot water heater before it's time
Please Cal for FREE Water Test Today! 714.786.5559 Ask for Tony

Sometimes I see some gases or tiny bubbles inside the water cup, dispensed from your RO system, yet they seem to disappear in a few minutes. It makes the water look “milky”. What is that and shall I be concerned?

It is quite normal to see air bubbles in a cup of pure water. This mainly occurs that air can be trapped within the RO system when the unit is first installed or filters are being replaced. As water is turned on and flows through the unit, the air pockets move throughout the system. This can have an effect on the appearance of air bubbles in the water. Ro units are very effective in removing contaminants and impurities, but cannot remove gases from water. The air bubbles you see can be from gases. Gases are not harmful in anyway and should not be of any concern.
Ro units will self purge the air bubbles that can accumulate inside the unit. As you continue to draw water, trapped air will be removed by the water flow and you should quickly see a reduction in bubbles inside the water cup. You can also drain 1-2 tanks of water to quickly purge the air bubbles. The time required for this process varies with different filters, membranes, complete systems, water pressure, water properties and frequency of use. However, in typical installations, it will diminish within two weeks. This is a very typical process and is nothing to be concerned about.

Why Does the Water From My RO System Seems Cloudy?

The water out of my RO system seems milky or cloudy, what is the reason for this issue?
This is generally caused by trapped air within the RO system. However, it will not affect the quality of your water. The cloudiness should disappear within a minute after water sits in a glass. This is a normal occurrence with a newly installed RO System or after a filter change.

Why? Choose US Over Other.

* Best 5 year warranty
* Best Price
* Best Service
* Best New technologies Reverse Osmosis systems
* Best Multiple Options
* Best New touch Screen Water Softener Systems with Leak Detection.
* All job mush give customer satisfying
* No job is undone
* No Job is not unsatisfied
* No Job is unfix We are specialize and specialist in Water Softener and Reverse Osmosis.

Your Water Softener and Tax Return. Jan. 2017 by Crystal Clear Admin

Here we are again, that time of year we have to do our little dance with the IRS. It can all be stressful but we found some interesting information about including your water softener as a deduction. Check it out. According to TurboTax, you itemize deductions and paid general sales tax on the water softener system, you can elect to either deduct state and local general sales taxes or state and local income taxes. You’ll want to hunt around for your receipt of your water softener purchase. If you decide to go with the general sales tax deduction, you can claim actual expenses or use the optional sales tax tables. The sales tax tables are based on your income and the number of the exemptions claimed on your tax return. The interest which you paid may be deductible if you paid for this system with funds obtained from a home equity loan. You’d also have to be taking itemized deductions as opposed to the standard dedication in order to claim the interest which would be defined as mortgage interest. This information isn’t to be confused with claiming water purification systems which cannot be a tax credit. We recommend that you consult with your local tax professional for any questions or concerns on claiming a water softener.

Water Softeners Water Measurement?

0 – 3 gpg of hardness – Very soft
4 – 6 gpg of hardness – Moderately soft
7 – 9 gpg of hardness – Moderately hard
10 – 12 gpg of hardness – Very hard
Over 13 gpg of hardness is considered extremely hard. The average water in Southern California is 20-25 gpg of hardness, almost twice what is considered extremely hard.


Water and Your Coffee Coffee is 98.5 to 99 percent water, so, naturally, water quality will critically affect the taste of your brew. Water should be fresh; if it has been sitting too long (or has been heated and then cooled), it will be missing the dissolved air that is an important component of the water's taste. The water should also start cold; hot water has lost some of its dissolved air and may have picked up minerals or solubles from your pipes. When making coffee, you should only use water that tastes good enough to drink straight. As a result, the best cups of coffee are made with filtered tap water or bottled water. Do not confuse distilled or reverse osmosis (RO) water for filtered; the first two are missing minerals that contribute to the water's taste and aid in extraction. While too much mineral content will hasten damaging limescale buildup inside your coffee maker or espresso machine, an absence of minerals will give the your coffee and espresso a flat taste while also harming the boiler inside the machine. About 80 percent of the nation's tap water supply is considered to be hard to some degree. Calcium and magnesium in the form of carbonates dissolved in water are the two most common minerals that make water "hard." Hard water requires more soap and synthetic detergents for home laundry and washing, and contributes to scaling in boilers (note: your coffee maker's heating system) and industrial equipment. Quality coffee starts with identifying what type of water you have. Is it hard or soft? By simply testing your water with test strips, you can tell its makeup. Test strips can be found at any hardware or pool supply store. It is recommended that water hardness be no more than 50 parts per million (ppm) / 50 mg/L for optimum performance.

TDS and Coffee

What is TDS? To make a great cup of coffee you not only want the best coffee beans available but also the best water. One of the most important aspects to look at when rating the quality of water is the TDS. TDS stands for Total Dissolved Solids. A TDS measurement represents the total concentration of dissolved substances in the water, which can include minerals, salts, and other solids (1). The amount and type of solids that are dissolved in the water will affect its flavor. Because coffee is about 96 percent water, the TDS of water used in the brewing process will greatly affect the quality of the finished product. TDS readings vary greatly between different kinds of water. Most distilled water has a TDS of 0 ppm (parts per million). During the distillation process steam is condensed from boiling water and the result is pure water with no dissolved solids. Spring water on the other hand has a relatively high TDS, which can range from 50 to 450 ppm (2). This is because the water picks up different minerals and salts on its journey through underground rock passages and cracks in the earth on its way to the spring. The result is water with a high level of dissolved solids. Tap water is somewhere in between these two. Ideal tap water ranges from 100-150 ppm while average tap water can range from 100-400 ppm (2). So what does this all have to do with coffee? The TDS of water not only can affect the initial flavor of a cup of coffee but it can also affect the extraction process. The idea is that low TDS waters tend to over extract coffee. There are little to no solids dissolved in these waters so they have a greater ability to absorb coffee material from the ground beans. This will lead to a coffee that is bitter and dry. On the other hand, high TDS waters often have high mineral contents and tend to under extract coffee. These waters already have a high level of solids dissolved in them and will have less capacity to absorb coffee material from the coffee grounds. This may lead to a coffee that is sour or lacking sweetness. According to the Specialty Coffee Association of America (SCAA) the ideal TDS range for the water used to brew coffee is 75-250 ppm. The target TDS is 150 ppm (3). The target TDS of 150 ppm should lead to a properly extracted cup of coffee with balanced flavors and acidity.

Is It Better to Buy or Rent Your Water Softener?

Written by Johnson Water Conditioning on March 22, 2016. Posted in Uncategorized Buying a water softener is a major investment for most homeowners. These systems add value as well as convenience, but not everyone feels like they can afford to invest in a water softener. Fortunately, you can always rent a water softener, so you don’t have to pay a lot of money to enjoy the benefits of a water system. But is renting or buying the right option for you? If you’re unsure about whether you should buy or rent a water softener, the blog below can help you compare your options and make an informed decision. Renting Not every family needs to own a water softener. For instance, families who are renting a home may not want to invest in a permanent water softener for a home they don’t own. Homeowners who plan to move in a few years typically don’t want to pay for a new water softener. Even if you do own your home, you may not want to buy a water system due to the cost of repairs. Here are some reasons to rent a water softener instead of buying one. Paying Low Overhead Costs One of the main reasons people decide to rent a softener is to avoid the purchase and installation costs. In some cases, a new system can cost you more than $1,000. This price range isn’t practical for every family. Luckily, even people who don’t want to pay the cost can still enjoy the benefits of a water softener. Renting allows homeowners to avoid the upfront cost and spread out payments over time. Testing the System If you’re unsure if your family could benefit from a water softener, you may want to rent one first. Renting a softener will help you see the system’s impact on your family without having to make a long-term commitment. Avoiding Repair Fees A major benefit to renting is avoiding repair costs. If something goes wrong with your softener, you simply have to call your rental company to get a replacement or repair. Most rental companies assume cost responsibility for repairs. When you’re looking for the benefits of a water softener without having to commit to years of repairs, renting is your best option. Buying Buying your own water softener can cost a pretty penny, so you want to be certain it will be worth the investment. Luckily, owning your water softener system comes with a variety of benefits. Here are some reasons you may want to install a permanent water softener in your home. Increasing Home Equity In some areas, installing a water softener can increase your home value by $5,000 or more. As with many home improvement projects, if you invest the money, you’ll likely see an increase in equity. Additionally, buyers look for homes that will help them save money on their monthly utilities, which is exactly what water softeners do. Homes with water softeners increase equity as well as marketability if you ever choose to sell your home. Paying Less Over Time Some people decide not to install a water softener because of the startup fees. However, water softeners often pay for themselves over a period of several in from money saved on monthly utility bills. With this estimate in mind, consider that more expensive softeners typically work more efficiently, which can result in lower monthly utilities. Choosing From a Wide Selection When people choose to rent, they have a limited selection of water softeners. On the other hand, you have a very wide selection of softeners if you decide to buy a system. You also have new equipment that will likely last longer without repairs. As you can see, there isn’t a yes or no answer to whether you should buy or rent your water softener. Consider these factors and talk with a water system specialist to decide on the best solution for your home.

Why Does My Water Smell? The 6 Most Common Smells & Their Culprits.

Why does my water smell? We often think of water as a pure substance because we use it to clean so many things: our dishes, our clothes, even our own bodies! But sometimes the water we use in our homes doesn’t seem very clean. It might have visible particles in it or smell bad. Odor can occur in household water drawn from city/municipal water sources or private wells. Sometimes a strange smell in water is harmless, but other times it can indicate the presence of lead or dangerous bacteria. Keep reading to troubleshoot the cause of your smelly water. Does it smell like Rotten Eggs? The characteristic rotten eggs smell is caused by a gas called hydrogen sulfide. Hydrogen sulfide may occur naturally in groundwater, or it can also be produced by certain types of bacteria found in groundwater, the well, or the water distribution system. Don’t panic; sulfur bacteria are not harmful, but they do produce a slime that can promote the growth of other bacteria. Hydrogen sulfide in water can stain or corrode silverware, plumbing fixtures, and pipes. The rotten egg smell is very distinct, but your sense of smell quickly becomes used to it, so the best time to check for the smell of hydrogen sulfide is right when you return home after being away for several hours. Does it smell like Fish? “Fishy” odor can be caused by naturally occurring organic compounds, metals such as barium or cadmium, chloramine, or algae blooms in the water. Barium occurs naturally in mineral ores and may seep into groundwater. Cadmium can enter the water supply through fertilizer contamination or industrial runoff. Chloramine is a compound of chlorine and ammonia commonly used as a disinfectant. These compounds are generally not harmful unless ingested in large amounts, but the resulting smell and taste can be very unpleasant. You may be able to reduce or remove the fishy odor caused by organic compounds and chloramines with an activated charcoal filter. Barium and cadmium levels are regulated by the EPA so your water provider is required to take steps to reduce the levels of these metals in your water supply. Does it smell like Metal? A metallic taste or smell is usually caused by trace metals such as iron, manganese, zinc, or copper that have leached into the water supply through old, rusty pipes made of iron, brass, copper, or galvanized steel. While these trace metals are generally not harmful, there is the possibility that the metallic smell is from lead in the water. There is no safe level of lead in drinking water, so if your water smells like metal, it is best to test it for lead right away. Another possible source of metallic smell or taste is low pH. Water that has a lower pH, or soft water, is more acidic, which produces a sour taste that may seem metallic. Soft water is not dangerous but you may need to switch laundry, cleaning, and bathing routines and products to compensate. You can obtain a pH test kit and easily test the pH of your home’s water. >Does it smell like wet dog? Even if you love your furry friends, the smell of a wet dog is not something you want in your drinking water. The smell of an actual wet dog comes from volatile organic compounds produced by the bacteria and yeasts living on your pet that go into the air as water evaporates from their fur. Water that smells like wet dog can be caused by bacteria, organic compounds or certain metals in the water, similar to fishy-smelling water. (See above.) If your water comes from a municipal or community water system, it is regulated by the EPA and you likely have nothing to worry about. But if you have water from a private well that smells like wet dog, you should get your water tested for the presence of harmful bacteria. Does it smell like chlorine? Chlorine is a powerful disinfectant used to treat municipal water supplies, but no one wants to drink water that smells like chlorine or bleach. The smell of chlorine is detectable at levels less than the EPA-recommended health threshold of 4.0 mg/L, so chlorine smell is not an uncommon occurrence and not an automatic sign of danger. Overexposure to chlorine can cause health issues, however, so any overchlorination should be addressed quickly. The shower is the most common form of chlorine exposure because the gas is vaporized from the heated water and inhaled. You can test for chlorine at home using home test kits to determine whether you need to treat your water or request that your municipal water supplier address the issue. Treatment for drinking water can be as easy as refrigerating or boiling water, or you can install an activated carbon filter through the whole house or at point of use. Does it smell like Dirt? Some people enjoy the earthy smell of dirt after it rains, but few people want to smell that odor in their drinking water. The cause of the “after rain” smell is a compound called geosmin, which can also cause an earthy smell in drinking water. Geosmin is produced by a group of soil-dwelling bacteria called Actinobacteria, which release geosmin when they die. An earthy smell or gritty texture in water can also be caused by the presence of actual sediment in the water. Be sure to test every faucet in the house for the smell of dirt. If only a few taps give water with an earthy smell, there may be dirt or bacteria in the aerator. If the smell is coming from all taps, it may be a problem with your water source and you will need to contact your supplier. Test your water to determine the source and cause of the smell. Your nose may know if something is off about your water, but a water test kit can provide quantitative evidence about what is in your water. It is also important to identify the precise source of the smell in order to remedy the issue, so make sure you test both hot and cold water at multiple faucets and fixtures throughout your home. If you have questions about water testing, feel free to contact us any time!


You rely on your plumbing system to deliver water throughout your home for cooking, bathing, and waste disposal. But you may become all too aware of your pipes when they begin making strange noises throughout the day. Unexpected plumbing noises can be annoying and even startling. In some cases, these noises also indicate serious plumbing issues.

So what are your pipes trying to tell you? In this blog, we list five common pipe noises and the usual cause of the ruckus. 1. Banging Usually, banging noises in the pipes come from a problem with water pressure or water flow. Two of the most common causes are water hammers and trapped air bubbles. A water hammer occurs when a faucet or valve is shut off suddenly. The water that was rushing toward that exit has a high amount of momentum and, when it meets the closed valve, causes a loud bang. Water hammers can also result in a series of smaller bangs in your pipes. Air can become trapped in your pipes due to issues in the water line. If banging is caused by air in the pipes, the noise will mostly occur right when you first turn on a faucet. You may also notice sputtering as the air bubble travels. Both of these issues can occur for several reasons, so you may need a professional to evaluate and address the problem. 2. Humming When your water pressure is too high for the system’s capacity, it can leave your pipes vibrating. This vibration may result in a humming noise, especially when the water is running. Overly high water pressure can occur in any home, but is particularly common in homes that rely on well water. If you have a well, check the pressure at the tank. Generally, this setting should be no higher than 55 pounds per square inch. If you do not have access to a reading of your water pressure, have a professional test the pressure and make adjustments to eliminate any humming noises. 3. Gurgling When your pipes have difficulty draining, they may protest with a distinct glugging or gurgling sound. Usually this noise indicates the presence of an obstruction in the pipes. This obstruction may consist of an item that accidentally washed down the drain, built-up soap scum or other debris, or mineral and hard water deposits on the sides of the pipes. A professional drain cleaning takes care of pipe obstructions and, by extension, most gurgling or sucking noises. 4. Rattling Your pipes travel mostly behind walls, ceilings, and floors. Pipes that hang suspended must be securely fastened. If a fastener becomes loose or falls away, you may notice a rattling noise when water moves through that section of pipe. Because the pipe is most likely hidden, you may need a professional to find and secure the pipe and get rid of the noise. 5. Squealing or Whistling Your plumbing system relies on many small components to make the faucets and valves work properly. When a washer or other small component wears out, you may notice squealing or whistling when that section of plumbing is used. Most commonly, broken and worn washers occur near your dishwasher or washing machine. If you notice squeaks or squeals near those appliances when you run them, have a plumber check that all the valve components are working properly.

Reducing PFAS in Drinking Water with Treatment Technologies

Per- and Polyfluorinated substances (PFAS) are a group of man-made chemicals that persist in the environment. These chemicals have been used for decades in consumer products to make them non-stick and water resistant. They are also found in firefighting foams and are applied in many industrial processes. Unfortunately, the characteristics that make them useful are the reason they persist in the environment and can bioaccumulate, or build up, in our bodies and the bodies of animals. PFAS also dissolve in water, and combined with their chemical properties mean traditional drinking water treatment technologies are not able to remove them. Therefore, EPA researchers have been studying a variety of technologies at bench-, pilot-, and full-scale levels to determine which methods work best to remove PFAS from drinking water. Certain technologies have been found to remove PFAS from drinking water, especially Perfluorooctanoic acid (PFOA) and Perfluorooctanesulfonic acid (PFOS), which are the most studied of these chemicals. Those technologies include activated carbon adsorption, ion exchange resins, and high-pressure membranes. These technologies can be used in drinking water treatment facilities, in water systems in hospitals or individual buildings, or even in homes at the point-of-entry, where water enters the home, or the point-of-use, such as in a kitchen sink or a shower. Activated Carbon Treatment Activated carbon treatment is the most studied treatment for PFAS removal. Activated carbon is commonly used to adsorb natural organic compounds, taste and odor compounds, and synthetic organic chemicals in drinking water treatment systems. Adsorption is both the physical and chemical process of accumulating a substance, such as PFAS, at the interface between liquid and solids phases. Activated carbon is an effective adsorbent because it is a highly porous material and provides a large surface area to which contaminants may adsorb. Activated carbon (GAC) is made from organic materials with high carbon contents such as wood, lignite, and coal; and is often used in granular form called granular activated carbon (GAC). GAC has been shown to effectively remove PFAS from drinking water when it is used in a flow through filter mode after particulates have already been removed. EPA researcher Thomas Speth says, “GAC can be 100 percent effective for a period of time, depending on the type of carbon used, the depth of the bed of carbon, flow rate of the water, the specific PFAS you need to remove, temperature, and the degree and type of organic matter as well as other contaminants, or constituents, in the water.” For example, GAC works well on longer-chain PFAS like PFOA and PFOS, but shorter chain PFAS like Perfluorobutanesulfonic acid (PFBS) and Perfluorobutyrate (PFBA) do not adsorb as well. Another type of activated carbon treatment is powdered activated carbon (PAC) which is the same material as GAC, but it is smaller in size, powder like. Because of the small particle size, PAC cannot be used in a flow through bed, but can be added directly to the water and then removed with the other natural particulates in the clarification stage (conventional water treatment or low-pressure membranes - microfiltration or ultrafiltration). Used in this way, PAC is not as efficient or economical as GAC at removing PFAS. Speth says, “Even at very high PAC doses with the very best carbon, it is unlikely to remove a high percentage PFAS; however, it can be used for modest percent removals. If used, however, there is an additional problem with what to do with the sludge that contains adsorbed PFAS.” Ion Exchange Treatment Another treatment option is anion exchange treatment, or resins. Ion exchange resins are made up of highly porous, polymeric material that is acid, base, and water insoluble. The tiny beads that make up the resin are made from hydrocarbons. There are two broad categories of ion exchange resins: cationic and anionic. The negatively charged cationic exchange resins (CER) are effective for removing positively-charged contaminants and positively charged anion exchange resins (AER) are effective for removing negatively charged contaminants, like PFAS. Ion exchange resins are like tiny powerful magnets that attract and hold the contaminated materials from passing through the water system. Negatively charged ions of PFAS are attracted to the positively charged anion resins. AER has shown to have a high capacity for many PFAS; however, it is typically more expensive than GAC. Of the different types of AER resins, perhaps the most promising is an AER in a single use mode followed by incineration of the resin. One benefit of this treatment technology is that there is no need for resin regeneration so there is no contaminant waste stream to handle, treat, or dispose. Like GAC, AER removes 100 percent of the PFAS for a time that is dictated by the choice of resin, bed depth, flow rate, which PFAS need to be removed, and the degree and type of background organic matter and other contaminants of constituents. High-pressure Membranes High-pressure membranes, such as nanofiltration or reverse osmosis, have been extremely effective at removing PFAS. Reverse osmosis membranes are tighter than nanofiltration membranes. This technology depends on membrane permeability. A standard difference between the two is that a nanofiltration membrane will reject hardness to a high degree, but pass sodium chloride; whereas reverse osmosis membrane will reject all salts to a high degree. This also allows nanofiltration to remove particles while retaining minerals that reverse osmosis would likely remove. Research shows that these types of membranes are typically more than 90 percent effective at removing a wide range of PFAS, including shorter chain PFAS. With both high pressure membrane types, approximately 80 Percent of the feed water, the water coming into the membrane, passes through the membrane to the effluent (treated water). Approximately 20 percent of the feedwater is retained as a high-strength concentrated waste. A high-strength waste stream at 20 percent of the feed flow can be difficult to treat or dispose, especially for a contaminant such as PFAS, according to Speth. Perhaps this technology is best suited as a point of use technology for a homeowner, since the volume of water being treated is much smaller and the waste stream could be disposed of more easily with less cause for concern.

U.S. Environmental Protection Agency (E.P.A)

The United States Environmental Protection Agency (EPA) is a govermment agency concerned with teh American environment and its impact on human health. It was founded in 1970 under Richard Nixon in response to growing environmental concerns among Americans, and oftern works with other agencies to achieve optimal results. The EPA is responsible for establishing and enforcing environmental standards under measures like the Clean Air Act, and employs 18,000 people all over the United States to support its aims. In addition, the EPA carriew out research, helps to fund education initiatives, and helps to support voluntary pollution reduction schemes around the United States.

NSF International

The NSF Water Treatment Device Certification Program requires extensive product testing and unannounced audits or production facilities. The goal of this program is to provide assurance to consumers that the water treatment devices they are purchasing meet the design, material, and performance requirements of national standards. The NSF Mark can be found on millions of consumer, commercial, and industrial productions today. Products evaluated and certified by NSF international include bottled water, food equipment, home water treatment products, home appliances, plumbling and faucets, and even pool and spa components. The next time you are shopping for a food or water-related product that may potenially affect the health or you or your fammily, look to see if the NSF Mark is on the product. This Mark is your assurance that the product has been tested by one of the most respected independent certification companies in existence today, NSF International. All our components are NSF.



Water Quality Association

The Water Quality Association (WQA) is a not-for-profit association for the residential commercial, and industrial water treatment industry WQA represents more than 2,700 member companies around the globe. Our membership is comprised of equipment manufacturers, suppliers, dealers and distributors of water quality improvement products and services. WQA proudly serves as an educator of water treatment professionals, certifier of water treatment products, public information resource and voice of the water quality improvement industry. The industries devoted to treating and delivering water are complex and varied. WQA primarily represents the sector of the water treatment industry devoted to treating water on theowner's or business-owner's property. We often refer to this aspect of treatment oas the Final Barrier that prevents waterborne contaminants from entering a homeor business. Whether your water arrives from a community treatment plant, municipal well or other source, WQA's member companies are committed to makeing that water safe and aesthetically pleasing fro those who consume or used it.

EWG's Tap Water Database-Check what is in your water from your zip code

Since 2012, water utilities' testing has found pollutants in Americans' tap water, according to an EWG drinking water quality analysis of 32 million state water records.

Water Transmission and COVID-19

Drinking Water, Recreational Water and Wastewater: What You Need to Know Can the COVID-19 virus spread through drinking water? The COVID-19 virus has not been detected in drinking water. Conventional water treatment methods that use filtration and disinfection, such as those in most municipal drinking water syste ms, should remove or inactivate the virus that causes COVID-19.

If you have reverse osmosis system, is it save?

Coronavirus has an oval shape with a diameter of about 100-120 nm. The reverse osmosis (RO) membrane in an RO system has a minimum pore size of about 0.1 nm, which is 1000 times smaller than the diameter of coronavirus. There is no doubt that an RO system can effectively remove coronavirus.

Is the COVID-19 virus found in feces? The virus that causes COVID-19 has been detected in the feces of some patients diagnosed with COVID-19. The amount of virus released from the body (shed) in stool, how long the virus is shed, and whether the virus in stool is infectious are not known. The risk of transmission of COVID-19 from the feces of an infected person is also unknown. However, the risk is expected to be low based on data from previous outbreaks of related coronaviruses, such as severe acute respiratory syndrome (SARS) and Middle East respiratory syndrome (MERS). There have been no reports of fecal-oral transmission of COVID-19 to date. Can the COVID-19 virus spread through pools and hot tubs? There is no evidence that COVID-19 can be spread to humans through the use of pools and hot tubs. Proper operation, maintenance, and disinfection (e.g., with chlorine and bromine) of pools and hot tubs should remove or inactivate the virus that causes COVID-19. Can the COVID-19 virus spread through sewerage systems? CDC is reviewing all data on COVID-19 transmission as information becomes available. At this time, the risk of transmission of the virus that causes COVID-19 through sewerage systems is thought to be low. Although transmission of COVID-19 through sewage may be possible, there is no evidence to date that this has occurred. This guidance will be updated as necessary as new evidence is assessed. SARS, a similar coronavirus, has been detected in untreated sewage for up to 2 to 14 days. In the 2003 SARS outbreak, there was documented transmission associated with sewage aerosols. Data suggest that standard municipal wastewater system chlorination practices may be sufficient to inactivate coronaviruses, as long as utilities monitor free available chlorine during treatment to ensure it has not been depleted. Wastewater and sewage workers should use standard practices, practice basic hygiene precautions, and wear personal protective equipment (PPE) as prescribed for current work tasks. Should wastewater workers take extra precautions to protect themselves from the COVID-19 virus? Wastewater treatment plant operations should ensure workers follow routine practices to prevent exposure to wastewater. These include using engineering and administrative controls, safe work practices, and PPE normally required for work tasks when handling untreated wastewater. No additional COVID-19–specific protections are recommended for employees involved in wastewater management operations, including those at wastewater treatment facilities.

Air Cap Diagram

CCW is open for business: COVID-19 Update:


Another common myth about water softeners is that water softeners are too expensive to operate. This is totally not true! In fact, using an efficient water softener can reduce heating bills up to 29% and uses 50-75% less detergent. However, there has been no official verdict to state that drinking softened water is a problem and softened water is considered safe to drink. ... Softened water doesn't contain unhealthy amounts of sodium, in an average hard water area a 250ml glass of softened water would contribute to 1% of your daily sodium intake.

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What Is This Tank? How to Replace and Maintain a Water Heater Thermal Expansion Tank

Do you have a tank like this mounted somewhere above your water heater? Ever wondered what it is? It's a water heater thermal expansion tank, and it needs to be maintained just like your water heater. In this video I demonstrate exactly how to make sure your thermal expansion tank is operating correctly, perform basic maintenance on it, and replace it when it is worn out. Water heater expansion tanks are vital pieces of your home's plumbing, and proper maintenance will keep it and the rest of the plumbing in your house working properly for many, many years. Check out how easy it is to keep it running right, and how simple replacement can be.

How To Flush A Hot Water Heater To Remove Sediment

Check out how easy it is to flush a hot water heater! This is important annual maintenance that will extend the life of your water heater, and help make sure you always have hot water when you need it. The process is very easy, and I show you every step of the way exactly what you need to do and how to do it.

Why Hot Showers Can Cause Hair Loss: 3 Reasons You Must Avoid it

Many years back, when my mother told me that I should avoid hot water shower, I just ignored her free-advice. She tried telling me it’s not good for skin and hair. And this explanation was not good enough for me. I mean, I was a student of science, and I needed more than ‘not good for me’. In hindsight, it’s my bad that I didn’t take her advice seriously. And to recall my skin woes, I use to use endless amounts of skin moisturisers in vain, and they wouldn’t quench the skin dryness. I wondered why then. Also, my hair didn’t look pretty either. There was hair loss, and it was dull and sad. Of course, time to time oiling and aloe vera hair masks saved it from total misery. But the oomph and gorgeous factor was missing from my hair. One thing I have learned in these years is yes modern science puts things in perspective, but never ignore traditional advice and wisdom from elders. They may not have the fancy words to articulate the knowledge, but perhaps they are trying to convey some priceless message. Okay, that’s my learning. Now let’s get back to the topic, why hot water shower can cause hair loss and thinning. Fortunately, I have a technical explanation for you, so you don’t ignore what I have to say. 3 Reasons Hot Showers Are Bad For Your Hair and Scalp A hot shower can feel soothing and relaxing. However, it’s not worth it because it robs your scalp of moisture and natural oils, disrupts pH balance and leads to rash and hair thinning. So there’s more than one reason to turn the temperature dial down. Let’s dig deeper, shall we… 1. Hot Showers Makes Scalp Dry and Itchy Just below the scalp lie oil glands, and they secrete sebum (our hair’s natural oils). Their job is to protect and moisturise the scalp skin. And hot water is not very friendly for these oils. Along with the shampoo that you apply, it strips the sebum and makes your scalp dry and dehydrated. If you have suffered from dryness, you know what that means – itching and flaking. And both – itching and flaking – is terrible for the health of your scalp. It can disturb the hair roots and may trigger inflammation. As a result more itching and flaking follows. So, there starts a vicious cycle. You might think that by putting a conditioner or plant oil you can solve the problem of dryness, but it’s not as simple as replenishing the oils. That brings us to point no. 2 2. Hot Showers Wrecks the pH Balance of the Scalp If you have heard the term pH balance a million times but do not know what it means, let me put it simply. pH measures how acidic or alkaline a solution is. It’s measured on a scale of 1 to 14. Where a pH of 7 is neutral, a pH less than 7 is acidic, and a pH greater than 7 is alkaline or basic. Pure water has a pH of 7, which means it’s neutral, so neither acidic nor alkaline. Any idea what the pH of our scalp it? Well, it’s around 5 – which means it’s slightly acidic. And what gives our scalp the acidic pH? It’s the sweaty combination. When our scalp’s natural oils combine with sweat, they create an acid mantle. This acid mantle forms a thin film over our scalp and hair and gives them an acidic pH But why is pH balance a big deal? Because it protects our scalp from fungus, bacteria and other microbes. Also, when pH is at optimal levels, it improves the skin’s barrier function, so our scalp is able to retain moisture better and flake less. As the hot water washes away all the sebum, off goes the protective acid mantle. And with it gone, our scalp is more prone to getting infections as well as eczema, dermatitis and acne. That’s not very nice, right? With scalp in a mess, the hair follicles cannot thrive and flourish. This can slow hair growth. While your scalp will secrete more sebum and form the pH balance again, but it takes hours to replace it and the gap time leaves the scalp unprotected and exposed. Besides, hot water can also impact the hair directly, which brings us to the last point…. 3. Hot Showers Causes Protein Loss and Thinning Hair How? I mean water may seem harmless, but when your hair gets wet, it swells. And the swelling causes the hair cuticle- which is the outermost layer of hair to open up. Cuticles consist of overlapping cells that look like fish scales or shingles on the roof. Most of the time, they remain tightly sealed and work to protect the inside of the hair as well as keep the hair smooth and shiny. Washing hair with hot water makes the hair swell much more and cuticles to open wider than when you wash hair with warm or cool water. And that causes the leakage of lovely oils and proteins from the inside of the hair. And since protein is what keeps our hair strong and healthy, losing them on a constant basis will make hair thin and damaged. Also, as cuticles open more in response to hot water, they are more prone to getting chipped off while shampooing. In the long run, this creates weak spot and uneven surfaces on hair. The result is tangles, frizz and dull hair that can break easily. Ouch… So yes, washing hair with hot water has a list of disadvantages and the only plus point maybe a couple of minutes of relaxation. But it means an irritated scalp and dull, thinning hair. So my discovery was cold water doesn’t get rid of the oil from hair. And you need warm water.

Soft Water? How to achieve GREAT hair and skin with soft water

The Effects of Soft Water on Skin For some of us, soft water can clear up acne, but for others, it may make it worse. Soap likes to be used with soft water and it will foam up nicely, but it may feel like it does not rinse off properly. That’s because soft water leaves your skin feeling soft and “slippery”, almost as if you have already applied skin lotion. Many of us believe that clean skin should feel taut and “squeaky clean”, but this is not the case. You don’t want to completely strip your skin of its natural oils as this can lead to irritation. How to Resolve the Effects of Soft Water on Skin If you feel that your skin is not clean enough, use an alcohol free cleansing toner to help wipe away any excess residue. Regularly use a face brush to remove residue. Use either a dry face brush or an electric face brush. Regularly use a face scrub to remove residue. I prefer not to use granular scrubs as they are too harsh and scratch at your skin. Instead use a chemical exfoliator containing glycolic acid or salicylic acid. Try these Glycolic Acid Peel Pads. The glycolic acid unclogs and diminishes enlarged pores, blackheads and acne breakouts. Use a clay based mask once or twice a week to remove excess oil and clear pores. Packed with beneficial vitamins and minerals, as the mask dries it pulls out toxins and excess oils and gets rid of pimples, blackheads, and breakouts. It’s also great for blemishes on the chest and back. Try this Detox clarifying Face Powder Mask which uses charcoal and French clay designed for pore cleansing. You may find your usual moisturiser too heavy. In that case, either try going without moisturiser or switch to a lighter one such as a lotion rather than a cream that won’t overload your skin and cause breakouts. The Effects of Soft Water on Hair I have curly, dry, frizzy hair and love what soft water does for my hair. But we all have such different hair types and also ideas about what we consider to be “great hair”. What you need to workout through trial and error is what level of water hardness is best for you. Some people love the soft bounciness that soft water produces, but others find it a nuisance to style. Those with dry hair usually find soft water a god send, but those with greasy hair find it makes their hair even oilier. When washing your hair with soft water the shampoo will bubble and lather more easily than in hard water. Because of this, you won’t need to use as much. Soft water is considered to be much gentler on coloured hair. It can leave hair feeling silky, but can also make it feel almost slimy, as if the product has not been properly been rinsed out. For some, soft water can make hair feel soft and bouncy. But those with fine hair and/or prone to greasiness may find that it makes their hair limp and oily. How to Resolve the Effects of Soft Water on Hair If you find that soft water makes your hair too soft or lank and greasy, try the following solutions: Give soft hair some texture by using sea salt spray. On a budget? Then try making your own by mixing two teaspoons of salt and two cups of warm water in an empty spray bottle. Shake well and let the salt dissolve. Easy! Get more volume in your hair by blow drying with a round brush. Use specialised volumizing shampoo, conditioner and styling products. Don’t apply styling creams to the roots of your hair. It will make it too greasy and won’t allow you to achieve volume from the root. Instead, try using a dry shampoo for greasy hair emergencies. Dry shampoo is also an excellent volumizing product and adds more texture or ‘grip’ for easier styling. To give hair lift, spray the underside of the hair roots. This also hides any remaining traces of the product. Swap your heavy conditioner for a light one. If greasy scalp is still a problem, then only apply conditioner to the ends of your hair, or not at all. Lemon juice is an astringent which helps to shrink your pores and reduce oiliness. Rinse hair with ¼ cup of lemon juice mixed with 1 cup of warm water. Be aware that it can lighten your hair, which is great for those of wanting to create natural highlights. Consider your shampooing technique – are you making sure that you are cleaning your entire scalp? Don’t forget the back of your head which is often neglected and can become very greasy. Many people with greasy hair swear by replacing their usual shampoo and conditioner with baking soda and diluted vinegar. Baking soda is applied to the scalp and then rinsed away with either ACV or white vinegar diluted in water.

Top 5 Reasons To Choose Filters Over Bottled Water

October 2019 If you’re concerned about contaminants in the tap water you drink every day, you’re not alone. We all deserve to know what we’ll be putting in our bodies when we turn on the tap. This is one of the reasons why EWG created its Tap Water Database in the first place. But if you want safer water for yourself and your family, bottled water isn’t the solution – not for your pocketbook, not for your health and certainly not for our planet. Your best option for cleaner, healthier drinking water on the go is filtered tap water and a reusable glass or stainless steel container. As we say here at EWG, know your water, pick the best filter and choose a BPA-free container. Here are five reasons why you should say no to bottled water and choose filtered instead. 1. The cost According to the Environmental Protection Agency, tap water costs about $.002 per gallon1 – that's two-tenths of a penny – whereas a liter of water from the cooler in your local convenience store costs about a dollar before tax. That means you’re paying about 2,000 times more for bottled water. Nonetheless, Americans drank 12.8 billion gallons of bottled water in 2016, an increase of nearly 9 percent over 2015, according to the Beverage Marketing Corporation.2 There are much better things you could spend your money on than water in bottles – perhaps even a nice tap water filter. 2. The quality Laboratory testing by EWG has found all sorts of nasty stuff in popular brands of bottled water – disinfection byproducts, industrial chemicals, prescription drugs and even bacteria. And unlike your local tap water utilities, which are required to test for contaminants each year and disclose the results to the public, the bottled water industry can hide the test results. Knowledge is power, and with bottled water you’ll likely know nothing about what you're drinking. 3. The bottle itself It’s bad enough that the bottled water you’re drinking might be contaminated. But the bottle itself could be adding to the problem. An EWG investigation found that PET plastics – the kind used to make plastic water bottles and marked with a “1” on the bottom – can contain dozens of chemical additives, manufacturing impurities and breakdown byproducts. That’s more than 80 additional contaminants that could be leaching into your water. So get a reusable glass or stainless steel bottle, and fill it with filtered tap water. 4. The trash EPA statistics show that less than 32 percent of PET plastic bottles and jars were recycled in 2014.3 That means the other 68 percent was left to clog landfills, harm wildlife and pollute waterways. In fact, the marine conservation organization Oceana estimates that up to 20 million tons of plastic end up in our oceans each year,4 with some collecting to form huge, free-floating landfills like the Pacific Garbage Patch, which is estimated to be about the size of Texas.5< 5. The wasted energy Trash isn’t the only environmental problem caused by water bottles. Analysis by the Pacific Institute, a global water think tank, found that it takes up to 2,000 times more energy to produce bottled water than tap water.6 It takes energy to make the bottles, fill them with water and ship them to your local convenience store – sometimes over great distances. In extreme circumstances, bottled water might be the best bet. Residents of Flint, Mich., for example, are relying on bottled water until their tap water is safe again. But for almost everyone else, filtered tap water is the clear winner. References 1 Environmental Protection Agency. “Water Facts of Life: Ride the Water Cycle With These Fun Facts.” 2016. Available at 2 Beverage Marketing Corporation. “Press Release: Bottled Water Becomes Number-One Beverage in the U.S.” 2017. Available at 3 EPA. “Advancing Sustainable Materials Management: 2014 Fact Sheet.” 2016. Available at 4 Madeleine Simon. “Global Issue of Marine Plastics Is Gathering Significant Media Attention.” Oceana, 2014. Available at 5 Oceana. Pacific Garbage Patch. Available at 6 P.H. Gleick and H.S. Cooley. “Energy Implications of Bottled Water.” Environmental Research Letters, 2009, 4(1). Available at

Pentair Home App

The Pentair Home app and range of connected home water management products will keep you in touch with your water. Get instant status information and remotely monitor all of your connected Pentair water devices, anytime, from anywhere. For peace of mind at your fingertips.

Typical Residential System Plumbing Diagram

Pentair Authorized Dealer Search: Over 1500 Dealer in USA

Crystal Clear Water Systems Pentair Authorized Dealer in Garden Grove CA

Vacation Mode or Water Treatment Mode

Vortech Tank Vs Cone Technology Tank

Superior Flow Technology Water flows in the path of least resistance. Most Water Softeners use a cone with very little surface area to direct water through the tank. This results in uneven flow with more hardness collecting in the middle of the tank. This reduces softening effectiveness. Heavy buildup is also much harder to remove, and requires more salt. Our Distributor Plates run the full width of the tank. Water flows evenly through the tank. You get balanced loading, more usable capacity, and better regeneration. Distributor Plate Benefits:

  • 5% more usable capacity
  • 30% less water required for backwash
  • 40% less pressure drop across system
Traditional Systems Vortech System


Working Principle When the hard water under goes nucleation in the pressure vessel, the calcium bicarbonate Ca(HCO3)2 is transformed in form of calcium carbonate CaCO3 crystals. Therefore, these crystals are formed through decomposition and crystallization process, forming very stable and harmless crystals.
The following equation describes the reaction that occurs inside the pressure vessel when flow over grains of nucleation.
Ca(HCO3)2 → CaCO3+ CO2 + H2O
• The name “SP3 (Scale Prevention)” is to indicate this unique transformation of water hardness Ca(HCO3)2 into 3 components. For instance,
1. CaCO3 (micro-crystals)
2. CO2 (colloid)
3. H2O (pure)

• In the pressure vessel, the equilibrium of carbonate species in water is shifted, assisted by the driving force of stable crystal formation. Therefore, the reaction is pushed to the right. After that, CO2 is being removed and the soluble Ca(HCO3)2 converts into insoluble calcium carbonate (CaCO3) crystals.

• As a result, calcium carbonate crystals grow steadily. However, they are very stable and cannot dissolve (incapable of forming scale) in the water.

• Glass grains crystallization sites provide increased nucleation sites for the formation of submicron sized CaCO3 crystals. Hence, this amazing process is called Nucleation Assisted Crystallization (NAC).

How To Wash Men's Hair - Shampoo and Conditioner Mistakes Guys Make

How to Repalce or Install CCW Water Leak Detector Alarm Battery.

1. Battery was installed in the item upon arival, Don't worry, only use energy when the alarm is dounding 2. Place the plastic sheet firstly, then place battery. 3. Install the battery positive electrode correctly according to the mark "+" on the circuit board. 4. Recommend check the battery every month. If the alarm volume goes down, please change the new battery. 5. Wet your finger or hand and touch the three metal sensors to test the leak alert.

UCE 13 Installation Instructions

Hi ​, Thank you for choosing Tyent USA! The UCE 13 PLUS Water Ionizer is an amazing choice and a great investment in your health. As promised, here is more information regarding your UCE 13 Water Ionizer. You will find various support videos and documents, including the product manual, by clicking on the links below. UCE 13 Installation Instructions
UCE 13 Installation Video UCE 13 Water Ionizer Support Page

Additional Helpful Resources Tyent Support and Solutions Page pH Test Video When you push the following, then whatever you push will come out the top spout and the opposite out the bottom: Alk 1 (Alk 1 comes out the top, Acid 1 comes out the bottom) Alk 2 (Alk 2 comes out the top, Acid 2 comes out the bottom) Alk 3 (Alk 3 comes out the top, Acid 3 comes out the bottom) Acid 1 (Acid 1 comes out the top, Alk 1 comes out the bottom) Acid 2 (Acid 2 comes out the top, Alk 2 comes out the bottom) Acid 3 (Acid 3 comes out the top, Alk 3 comes out the bottom) When you push the "H2O" option you get purified water out of both spouts (this option bypasses the water cell and is only filtered, not ionized.) When you push "Turbo" you always get turbo alkaline out of the top spout and turbo acid out of the bottom spout.

Here is the link for our "Uses of Alkaline Water E-book" which shows you what you can use the water for to get the most out of your machine. Please give us a call if you have any questions or need help. We are happy to support our customers. Thank you for being a part of the Tyent Family! Tony Dinh
Wholesale Manager
Crystal Clear Water, LLC

855-893-6887 ext 500

UCE 11 Instgallation Instructions

UCE-11 Water Ionizers
UCE Install Video (Short) UCE Uses & Operations How to Change the Filters on a UCE